Privacy Policy

1. Introduction

This Privacy Policy describes how Santa Maria Signs, Inc. ("we," "us," or "our") collects, uses, and shares your information when you visit our website (santamariasigns.com) or use our services. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you contact us or request a quote, including:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name and project details.

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and device characteristics. This information is used for security and to improve our website's performance. For more details, see Section 11: Analytics below.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes.
• Coordinate and deliver sign installation, permitting, and repair services.
• Communicate with you regarding project updates or customer support.
• Analyze site traffic and usage patterns to improve our website and services.
• Comply with legal obligations and protect our rights.

4. Information Sharing

We do not sell your personal information. Your contact information (phone number and email) is used solely for project communication and will never be shared with third parties or affiliates for marketing or promotional purposes. We may share your information with limited third-party service providers (such as permitting agents or freight companies) only as necessary to fulfill your requested services. We may also disclose information if required by law or in connection with a business transfer (e.g., merger or sale).

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us using the information below. We do not discriminate against users for exercising their privacy rights.

7. Do Not Track (DNT)

Our website currently does not respond to "Do Not Track" browser signals. However, we do not track your activity across third-party websites.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Santa Maria Signs, Inc.
Mail: 1130 E Clark Ave
Ste 150 #166
Santa Maria, CA 93455
Email: Click to copy email

11. Analytics (Google Analytics)

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with our website. Google Analytics uses cookies and similar technologies to collect information such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data is aggregated and used to help us analyze website usage and improve our services.

Google may process this data on servers in the United States or other countries. For more information on how Google uses data from partner sites, see Google's Privacy & Terms page. You can review Google's privacy practices at policies.google.com/privacy.

How to opt out of Google Analytics:

• Install the Google Analytics Opt-Out Browser Add-on to stop your data from being collected by Google Analytics on this and other websites.
• Use your browser's privacy settings to block or delete cookies, or enable "Do Not Track."
• Use a privacy-focused browser or extension (such as uBlock Origin, Privacy Badger, or a VPN with tracker blocking) to limit tracking.

If you are a California resident, you may also exercise your CCPA/CPRA right to opt out of the "sale" or "sharing" of personal information. To request that we do not sell or share your personal information via Google Analytics, please contact us using the information above.